Help

Below you will find answers to the most common questions that people ask of us. If you require additional help at any time, please email us at childfundchallenge@childfund.org.nz

Your Fundraising page
If you are having trouble then please contact us with a description of what is going wrong and we will see if we can help.

Credit card payments
If you are having challenges with making a donation online, please check that all of your details are correct when entering them. Often we find even a mis-typed credit card number can cause issues. If you feel that you are doing everything right and it still isn't working, then drop us an email and we will do our best to help.

For more information, view our FAQ